Guarding
Stallion Security was founded in 1991 when a gap in the market for a service oriented security company was identified.
Creating Confidence
Reaching The Stars For Our Clients
With a Mission of “providing the Client, with service excellence through discipline, dedication and development”, and in order to meet the constantly changing needs of our Clients, the Group now consists of seven separate registered companies interfacing to satisfy our Clients complete security requirements.
This Division was created in 1994 and specialise in services of all facets of protection to estates, complexes,
standalone residential homes, schools and churches where the consumer holds the key to asset and family protection.
We have built a solid foundation of protecting our large client base, making use of both physical and electronic security.
Stallion Domestic identifies risk first, understands the immediate and future needs and plans a security strategy to not only provide a top drawer service but also looks at ways to reduce costs by implementing electronic security solutions.
Replacing some physical security with electronic solutions will enhance your security exponentially and in most cases will reduce your cost.
With an understanding that physical security will always have a major role to play, the advantages of combining the solutions has become paramount. Stallion Domestic is one of the very few companies in South Africa that is able to provide electronic security on a financial plan, where capital outlay is not necessary. Cutting back on costs becomes a lesser burden and when under pressure in a high crime Country, offers more for your buck.
Stallion Domestic will at all times be a first choice provider with brilliant systems, a management ratio to security officer of 50/1 and a dedicated team who will always put you first.
In terms of our overall service delivery options, Stallion Domestic provides the following security services:
Physical Security Officers – Grade C to A
Management services – on site Management
Full electronic solutions
Dedicated vehicles, manned by Reaction Officers
Dedicated alarm monitoring and response
Specialised risk analysis and surveys
Stallion Security has acquired a wealth of experience and understanding of the hospitality sector.
We have a proven track record as a market leader in consistent, superior service delivery.
Our approach to security is based on holistic, integrated solutions and we work closely with our clients to achieve the very best results.
We understand that when it comes to recruiting staff who represent us in the hospitality sector, it is a very different approach and process. We will recruit only the highest caliber and most skilled staff who have a solid track record in hospitality security.
Our officers undergo rigorous training in:
Escorting patrons and employees
Responding to calls
Maintaining order
Completion of reports
Delivering superior customer service
Telephone etiquette
Common courtesy
Privacy and confidentiality
Dealing with various types of incidents and conflict situations
Escalating procedures
Acknowledging customer needs
Public ambassadors
Commitment to a safe hospitality environment is crucial – our strategic planning and implementation process will ensure that we get it right first time.
With Stallion Security as your service provider, you will have a team who are ready and eager to serve and impress.
Stallion Security is at the forefront of safety and security within the industrial- and commercial business sectors.
Our expertise and proven track record in supplying security services to these markets have given Stallion the
reputation as that of a preferred supplier.
Being qualified to identify threats and risks unique to commercial and industrial businesses, places Stallion in the advantageous position of delivering end-to-end integrated security solutions.
Our commitment to working hand in hand with our clients in order to achieve their safety and security goals is
evident in our long-standing business relationships.
Through consultation with our clients we can implement security best practices resulting in the protection of
employees, customers, visitors, inventory, production processes, facilities management and much more.
If you are looking for a multi-national security partner that will show unwavering commitment and consistently high service delivery, you will find it with Stallion Security.
Stallion Security Mining Division strives to optimise the protection of all assets and staff against undesired acts and threats. The Division provides exceptional levels of protection whilst operating in a manner consistent with high moral and ethical standards, maintaining an environment in which all individuals are treated with respect and dignity
Stallion Mining has a reputation of accurately assessing risk and providing an integrated security solution with the aim of controlling risk rather than reacting to it. Expect leadership guides our teams to instinctively manage
surrounding threats so that our clients can go about their business with minimum interruption or disturbance.
All potential Stallion Mining employees are subjected to rigorous background screening and vetting processes and only the most suitable recruits are offered an opportunity to make a career for themselves with a company that is passionate about their people and service the offer.
Special Mining Services
Guarding
Electronic Integration Solutions & Remote Site Monitoring
Cash Management
Underground Clearing
High Value Logistics
Labour Unrest Mitigation
Specialised Riot Vehicles & Carriers
Undercover Agents
Risk Identification
Investigations & Online Intelligence
Overt & Covert Operations
Special Operations
Monitoring & Armed Response
Truth Verification Testing
In Closing
Stallion Security Mining Division realises that the mining houses require a holistic approach and a fresh outlook when choosing a security service provider who can offer a specialised and customised service. Stallion Mining employs unique strategies to differentiate ourselves in the mining sector.
The 1st is a total security solution tailor made for each of our mining clients, no matter how diverse and complex their needs may be. The 2nd is a bench marked customer service.
A customer-centric philosophy is infused within our entire organisation and is evident in the long standing
successful relationships we enjoy with our clients.
We are confident that we have the expertise and knowledge to add value to your business and welcome the
opportunity to work hand-in-hand with clients who are prepared to enter into a partnership with Stallion Mining.
Our expertise and proven track record in supplying security services to these markets have given Stallion the
reputation as that of a preferred supplier.
Being qualified to identify threats and risks unique to commercial and industrial businesses, places Stallion in the advantageous position of delivering end-to-end integrated security solutions.
Our commitment to working hand in hand with our clients in order to achieve their safety and security goals is
evident in our long-standing business relationships.
Through consultation with our clients we can implement security best practices resulting in the protection of
employees, customers, visitors, inventory, production processes, facilities management and much more.
If you are looking for a multi-national security partner that will show unwavering commitment and consistently high service delivery, you will find it with Stallion Security.
Stallion Retail prides itself in being an independent Specialised Unit within the Guarding Division.
We have opted to keep it Independent, in view of the highly specialised nature of the service provided, so that we can add value to our Retail Clients, in the following manner:
Entering into partnership with our Clients:
Through the formulation of dedicated Service Level Agreements (SLA), regular Weekly Meetings and Monthly Scorecards, we enter into a partnership with our clients and in this way build solid relationships, with them knowing that we are only a phone call away.
Dedicated Management Team:
Our Team of Retail Managers come from the Retail Security Industry and understand the dynamics of the retail environment. They display the required commitment and professionalism and provide incomparable service.
Unlike the norm we keep the size of their areas small to allow them sufficient time to add value to the clients business.
Frequent Store Evaluations:
Monthly Store Audits and Red Flag Inspections are conducted to identify any shortcomings or non-compliance with procedures, so that these can receive priority attention.
Findings are discussed with the client and recommendations are proposed .
Proactive Systems to Identify Trends:
By means of the Store Audits, Red Flag Inspections, Monthly Reports, Arrest & Prevention Feedback as well as
Shrinkage Analysis conducted, we are able to identify trends and introduce proactive systems in order to counter risk.
Risk Assessments:
Stallion Retail Division will act as a consultant and conduct detailed risk assessments as part of an overall security plan to identify and implement solutions , wherever high risk and shrinkage is identified.
Actively Involved in Shrinkage & Loss Prevention Programmes:
Our Management team are actively involved with clients who are experiencing shrinkage, by means of attending monthly or weekly shrinkage meetings, where trends are identified, counter measures are recommended and these are then introduced.
Shrinkage Analysis:
On receipt of the stock take results, we conduct an in-depth analysis to identify the Top Shrinkage departments and Top Shrinkage lines per department. This is then utilised to identify the value lost per department, as well as the value and units lost per department line. From this a Hotspot Plan can be prepared, that clearly indicates where the client is being targeted so that counter measures can be appropriately implemented.
Shrinkage Action Plans tailored to the clients’ specific requirements:
From the Shrinkage Analysis and Hotspot areas identified, a Detailed Shrinkage Action Plan is prepared that clearly identifies the issues of concern, action to be taken, the responsible person, completion date, review and feedback dates required. This is then further utilised at the shrinkage meetings, to ensure that the desired results are achieved and adjustments made.
Pre-employment polygraphing of all Retail employees:
All Retail Officers are subject to a pre-employment polygraph to ensure that their integrity is beyond reproach. In addition, random polygraphs are conducted of our existing employees, to ensure that they have not succumbed to dishonest practices. When required we also conduct incident specific polygraphs, where there may be a suspicion of any Stallion employee’s involvement in unacceptable conduct.
Covert Investigation capabilities:
We use Covert Investigators who are placed amongst the client’s workforce, to assess and report on specifics communicated in the client’s briefing to us. We also place Covert Investigators amongst the guard force, so that valuable information can be obtained on our employee’s activities, conduct and relationships with client
employees and suppliers.
Electronic systems including Covert CCTV systems:
Stallion can provide and maintain various types of electronic equipment, including Covert CCTV Systems that can aid in the prevention of shrinkage and the monitoring of suspicious employee activities within the retail environment.
Stallion Mining has a reputation of accurately assessing risk and providing an integrated security solution with the aim of controlling risk rather than reacting to it. Expect leadership guides our teams to instinctively manage
surrounding threats so that our clients can go about their business with minimum interruption or disturbance.
All potential Stallion Mining employees are subjected to rigorous background screening and vetting processes and only the most suitable recruits are offered an opportunity to make a career for themselves with a company that is passionate about their people and service the offer.
Special Mining Services
Guarding
Electronic Integration Solutions & Remote Site Monitoring
Cash Management
Underground Clearing
High Value Logistics
Labour Unrest Mitigation
Specialised Riot Vehicles & Carriers
Undercover Agents
Risk Identification
Investigations & Online Intelligence
Overt & Covert Operations
Special Operations
Monitoring & Armed Response
Truth Verification Testing
In Closing
Stallion Security Mining Division realises that the mining houses require a holistic approach and a fresh outlook when choosing a security service provider who can offer a specialised and customised service. Stallion Mining employs unique strategies to differentiate ourselves in the mining sector.
The 1st is a total security solution tailor made for each of our mining clients, no matter how diverse and complex their needs may be. The 2nd is a bench marked customer service.
A customer-centric philosophy is infused within our entire organisation and is evident in the long standing
successful relationships we enjoy with our clients.
We are confident that we have the expertise and knowledge to add value to your business and welcome the
opportunity to work hand-in-hand with clients who are prepared to enter into a partnership with Stallion Mining.
Our expertise and proven track record in supplying security services to these markets have given Stallion the
reputation as that of a preferred supplier.
Being qualified to identify threats and risks unique to commercial and industrial businesses, places Stallion in the advantageous position of delivering end-to-end integrated security solutions.
Our commitment to working hand in hand with our clients in order to achieve their safety and security goals is
evident in our long-standing business relationships.
Through consultation with our clients we can implement security best practices resulting in the protection of
employees, customers, visitors, inventory, production processes, facilities management and much more.
If you are looking for a multi-national security partner that will show unwavering commitment and consistently high service delivery, you will find it with Stallion Security.
Stallion Security has at its heart a disciplined culture and although many security companies in Namibia purport to be running disciplined security operations along similar lines, few actually do. It is through this intrinsic Stallion culture that the high levels of discipline, necessary to realise the client’s expectations, are evolved and developed, within a guard force of close to 7500.
Serving Since 1991
To some, the discipline and parades seem somewhat extreme. It is our experience however, that this is the single most effective means of exercising control over a large force, thereby maintaining the high levels of quality service, that our clients have come to expect.
The intensively managed discipline process, is however softened by a participative management style, a beneficial reward system and various incentive programmes. This ensures that the relationship with our guard force is a “give-give” relationship.
These include the following:
Bonus awards, which are awarded to the deserving officer by management.
A promotion from within policy is followed in order to encourage individuals.
An open – door management policy, where all management are accessible to their staff;
A medical doctor’s scheme, which allows staff members to seek medical advice and assistance at our Wellness Centre;
A provident fund, now legislated, has been our practice since 1995, provided to assure essential income in the event of death, disability or retirement.
ON-SITE PARADES
The majority of our security personnel are paraded and inspected
on site. The following items are inspected to ensure the standard and correctness of the individual being posted:
Full, neat & clean uniform
Baton stick
Handcuffs
Rainwear
Pocketbook & pens (red & black)
A – Z
Watch
Identity card
Sobriety
Ancillary equipment
Attendance checks are done prior to shift change and absent staff are replaced immediately by a trained rostered reliever.
DISCIPLINE
Stallion Security maintains stringent discipline. Personnel who have not shaved, are dressed in an incomplete or incorrect uniform, and/or arrive late for their shift parade, and are subjected to the relevant disciplinary process.
The security complement provides a front-line public relations function and the image projected is essential, ensuring both the client’s and our image are upheld at all times.
MANAGEMENT COMMITMENT
Stallion Security demands dedication from all levels of management. We have a very stable, qualified, experienced management team which forms the backbone of our operation. Available 24 hours a day, Our management are committed to client satisfaction, and with a Guard – Management ratio of
35 : 1, our levels of service are unsurpassed in the industry.
ANTI-BRIBERY POLICY
Stallion Security rewards its personnel for reporting attempted bribery approaches. Our incentive initiatives encourage the reporting of acts of bribery and the controlled, monitored staging of “colluded” theft.
The bribery incentive value is twice the value of the bribe up to a total of R6 000.00, contributed equally by the client and Stallion Security.
This has resulted in numerous arrests and successful prosecutions of perpetrators. Personnel, who advance the mutual interests of both the client and Stallion Security, are generously rewarded.
BONUSES
All Operational Managers carry bonus voucher books, the focus of which is the immediate issue of a bonus voucher acknowledging exceptional
performance. Security Officers then take these bonus vouchers to the wage clerk who redeems it immediately for cash.
In addition to this, our ground force, who excel in the performance of their duties, are rewarded on a monthly basis and receive special gratuities and awards.
PROMOTION FROM WITHIN
Stallion Security has a strict internal promotion policy. Should employees show commitment, loyalty, competence and ability, we provide them with the opportunity and means within the company to advance into management positions. This policy provides Stallion Security with supervisory and
managerial staff with a proven track record.
CAPACITY TO MANAGE DECENTRALISED OPERATION
We believe in our people and by selecting the right person for the job, giving them authority, responsibility and most importantly accountability, with the support of the existing infrastructure, we have successfully demonstrated the ability to manage and operate from a decentralized location.
We are proud of the fact that we have successfully maintained the culture of discipline and customer service, in throughout all of our branches,that has come to be expected of us.
Our national clientele frequently comment that they are pleased to see the same standards and levels of customer satisfaction in their outlying branches as they receive in Johannesburg, thereby independently verifying our commitment to excellent service.
We believe the secret is our people. We never forget that guards and managers are people. Treat them as such and they will pleasantly surprise you more often than let you down.